Spiritual Shop

Last updated: 06/11/2024

This policy applies to our registered buyers, sellers, those who purchase products on our website without an account (Guests), and anyone visiting our sites or using our services (together with our Members and Guests). Your security is important to us. Therefore, the personal data you share with us is carefully protected.

The purpose of this Privacy & Personal Data Policy

  • Elde ettiğimiz verileri kullanma amacımızı ve biçimimizi mümkün olduğunca açık ve anlaşılır bir şekilde açıklamak;
  • To explain what information we obtain with your consent, for what purposes, and how it is processed;
  • To provide information about the purposes and methods by which this information is shared with third parties;
  • To inform you about your legal rights regarding your personal data;
  • To explain our responsibility in protecting your rights and privacy.

Your Collected Personal Data, Collection Method and Legal Basis

IP adresiniz ve kullanıcı aracısı bilgileriniz otomatik ve otomatik olmayan yöntemler kullanılarak çerezler ve benzeri teknolojiler aracılığıyla analiz amaçları için işlenecektir. Bu veriler ayrıca, meşru menfaat işleme koşuluna göre, hizmetimizin ve sözleşmesel ilişkimizin kapsamı ve süresi dahilinde analitik sağlayıcılar, reklam ağları, arama bilgisi sağlayıcıları ve teknoloji sağlayıcıları gibi üçüncü taraflardan da elde edilebilir, kaydedilebilir, saklanabilir ve güncellenebilir.

The Purpose of Processing Your Personal Data

The personal data you share with us will be processed solely for analysis purposes to: fulfill the requirements of the services we provide in the best way possible, ensure that you can access and benefit from these services to the fullest extent, improve our services according to your needs, connect you with broader service providers within legal frameworks, and comply with legal obligations (such as sharing personal data with judicial and administrative authorities upon request). This data will be processed and updated in a manner that is appropriate and proportional to its purpose during the contract and service period.

To Whom and For What Purposes the Collected Personal Data May Be Transferred

Your personal data shared with us may be transferred to third parties, institutions, and organizations within or outside the country with whom we have a contractual relationship, from whom we receive or provide services, or with whom we cooperate to carry out our activities, as well as to judicial and administrative authorities upon request, provided that the necessary technical and administrative measures are taken.

Data Sharing

We may share your personal information in the following situations:

  • Payment Providers: We may share your payment information with reliable third-party payment providers such as Iyzico to complete your payment transactions. Iyzico processes your information securely and encrypts it to carry out payment transactions.
  • Plugin and Theme Providers: The plugins and themes used on our website may process certain user interaction information. These processes are carried out to enhance website performance or improve user experience.
  • Legal Requirements: Information may be shared in accordance with legal obligations.
  • Customer Contact Data: We may collect and process any information included in inquiries you send us regarding our services. Such data may include your name, physical or delivery address, billing address, email address, and/or IP address, as well as other identifying information such as communication content and metadata related to communication. Our legal basis and legitimate interest for obtaining and processing such data is to communicate with you, respond to your inquiries, provide the relevant services as requested, market and sell, address security issues, and prevent or investigate attacks and/or fraud, maintain our records, and manage our business effectively.
  • Sales Data: If you conduct transactions through our website(s), we may collect and process the information you provide in relation to these transactions, including the purchase and delivery of services requested from us or through our website(s). Such data may include your username, name, physical or shipping address, billing address, email address, and/or IP address, sales tax exemptions, and other identifying information directly related to the specific transaction. The legal basis for obtaining and processing such data is to enter into and fulfill any contract we may have with you to provide the services, to invoice and maintain other relevant records of these transactions, to verify age, to maintain proper accounts, to address security issues and prevent or investigate attacks and/or fraud, to comply with our legal obligations related to anti-money laundering, and to ensure our business operates in accordance with applicable law.
  • Request Data: We may collect and process the data you voluntarily provide us for the purpose of subscribing to our email notifications and/or newsletters. Subscribing to our mailing list requires a double opt-in process, which includes a preliminary check with the “General” category opt-out. You can subscribe using the forms available on our website. Subscribers receive periodic email notifications containing special offers, sales, promotions, new releases, and other relevant information. To unsubscribe from any list, click the link at the top or bottom of the email and enter your email address in the designated area marked “unsubscribe.” Alternatively, you can go to your customer area and change your account settings there. The legal basis for collecting this data is the consent you provide when subscribing to such programs. We may process this data legitimately to send you the relevant notifications and/or newsletters you requested, address security issues, prevent or investigate attacks and/or fraud, and ensure the proper functioning of our website and business.
  • Usage Data – Cookies and Other Automated Data Collection Technologies: While browsing our website and interacting with our Services, we may use automated data collection technologies to gather Usage Data and other information about you, your equipment, your browsing actions, and patterns. Such data is automatically collected when you enter our sites and browse through them using various tools and software applications, including cookies and other tracking technologies.
  • Sometimes, we use tracking technologies, as well as cookies, in promotional emails sent to our subscribers or in advertisements for our website(s). The information generated consists of non-personal customer identification numbers and is analyzed at an aggregate level solely to measure the effectiveness of advertisements and promotions. Cookies typically do not contain any Personal Data (such as information that identifies a user personally); however, personal information we hold about you may be associated with the information stored in and obtained from cookies. We store this data (along with Social Media Data) in various locations within our infrastructure, including system log files, back-end databases, and analytics systems.
  • We may share your Personal Data with other members of our corporate family so that they can contact you about services (or offers) that may be of interest to you and/or provide you with Services or assistance related to Services provided by one or more members of our family. Such use or processing will be in accordance with the terms of this Policy. If you are in a jurisdiction where such sharing requires your consent, we will only do so with your permission.
  • When we share personal information with certain third-party affiliates, including marketing and advertising partners, this information may include your name, email address, and other details so that our partner can assist you in using our products and services, communicate with you about offers, services, or products that may interest you, and/or provide you with their own products or services.
  • Each third party will act as a data controller/processor concerning the data they obtain or receive, and you will be subject to their policies that govern any Personal Data you provide them when interacting with such third parties. Some of our Services may provide links to other websites. We do not control the information practices or policies of these third-party sites, and you should carefully review their privacy policies to understand how they collect, use, and share your personal information. We have no control over and are not responsible for the privacy policies and practices of third parties.
  • From time to time, we may allow you to log into your account and access our Services using single sign-on services like Facebook. These services may verify your identity to us and allow you to control what information they share with us, thereby providing you with options regarding the sharing of specific personal information (e.g., pre-filling your name and email address in our registration form). Using certain social media features on our website(s), such as “like,” “share,” “widgets,” or interactive mini-programs, may enable the relevant social network sites to collect Personal Data and other information about you and your activities, including your IP address and which pages you visit on our website, and may set a cookie to ensure proper functionality. You should carefully review the applicable privacy policies of such third-party services to understand how they collect, use, and share your personal information.
  • Payment Transactions: During payment transactions, your personal and financial information is securely stored by the payment provider using encryption. Payment information is not stored by us; all transactions occur directly on the secure servers of the payment infrastructure.

Usage Data includes the following:

  • Traffic data, location data, logs, and other communication data, including details of the visits you make to our website and the resources you access and use on our website.
  • Information about your computer and Internet connection, including your IP address, geographic location, browser type and version, operating system, referring source, duration of visit, page views, and navigation paths on the website, as well as information regarding the timing, frequency, and patterns of your service usage.
  • The information we collect automatically helps us improve our website and provide a better and more personalized service, allowing us to:
  • Estimate the size of our audience and usage patterns and analyze site traffic.
  • Store information about your preferences, enabling us to customize our website(s) according to your personal interests; this also includes recognizing you when you return to our website(s).
  • Improve our website and services to make them more efficient and responsive.
  • Address security issues, prevent or investigate attacks and/or fraud, and ensure the proper functioning of our website and business.

OTHER REASONS FOR DATA COLLECTION AND PROCESSING

In this policy, we may collect, process, and store any of your Personal Data:

  • When necessary for the establishment, exercise, or defense of legal claims in judicial proceedings or administrative or out-of-court procedures. The legal basis for this processing is our legitimate interests in protecting and asserting our legal rights, your legal rights, and the legal rights of third parties.
  • When necessary and legitimately required to secure and maintain adequate insurance policies, manage risks, ensure the security of our website and services, pay attention to security, and legitimately protect our website and business against risks, including preventing or investigating attacks and/or fraud.
  • To comply with a legal obligation to which we are subject or to protect your vital interests, our vital interests, or those of any third party to the extent reasonably necessary.
  • Important: Please note that the data we collect may fall into one or more of the categories mentioned above. In such cases, the legal basis and legitimate interests for our collection and/or processing of such data will be comprehensive, and we will apply the most appropriate legal basis and legitimate interest for our activities related to such data.

Please read this Policy carefully. By accessing or using the Services, you agree to this Policy; therefore, if you do not agree to its terms, you should not use our Services. By accepting the Policy, you also confirm that you are of legal age to reside in your jurisdiction. If you have not reached the legal age, you may not use our Services.

This policy may change from time to time. Continuing to use this Website after changes have been made means you accept those changes; therefore, please periodically check the policy for updates.

Contact

You are completely free to accept or refuse the processing of only the necessary personal data in accordance with this Privacy and Personal Data Processing Policy for the purpose of conducting analyses to provide you with services. If you continue to use the site, it will be assumed that you have accepted it. For more detailed information, please do not hesitate to contact us at [email protected]