Delivery of Digital Products:
The digital products you purchase will be delivered to you via a link displayed on the screen upon payment confirmation. There are time limits and download restrictions in place to prevent the distribution of these links. The digital products are prepared by Spiritualuna, and duplication is strictly prohibited.
Return Policy:
Returns are not accepted for digital products. The reason for this is that digital content is immediately accessible and cannot be retrieved once downloaded. Our customers are encouraged to carefully review the product descriptions during the purchasing process. Digital products do not have a physical format like other products, and therefore return processes cannot be applied.
Incorrect Product or Error:
If you have purchased the wrong product or believe there is an error in the product content, please contact us within 7 days. In this case, we will evaluate the situation and try to assist you. Possible refund situations may reflect in your account within 1-14 business days.
Contact:
If you have any questions or concerns, please reach us at [email protected]